A detailed routemap for coming out of lockdown has been published by the Scottish Government; it provides indicative dates for reopening the economy.
Coronavirus (COVID-19) will affect most businesses in some way. If you're a local business looking for help, and your questions aren't answered below, Business Gateway Falkirk will be able to signpost you to advice and support.
Operating your business in line with latest regulations - who do you need to contact?
As regulations and policies are now changing on a regular basis we want to provide support and assistance to help you make sure your businesses is operating in line with the latest regulations as outlined in the Scottish Strategic Framework.
The Falkirk Council area will be Tier 4 from 26 December.
We have updated guidance for all business on how to deal with the new COVID-19 variant.
Detailed below are the contact details of the key teams you may need to consult to ensure you are operating within the current guidelines.
If you have any queries in relation to the use of outdoor seating or trading areas and/or external signage and you want to make sure that your business is fully compliant with all the regulations, the planning team will be happy to assist, simply email firstname.lastname@example.org.
Environmental Health and Trading Standards have produced the following information:
For any queries please email email@example.com.
The Licensing Board are happy to assist licensed premises in relation to the use of outdoor drinking areas and are currently waiting on detailed guidance from the Scottish Government.
The Licencing Team are currently working with all the relevant Council services to allow them to provide advice on what you need to do if you want to use or extend your existing outdoor drinking area or apply to have outdoor drinking added to your operating plan.
Please email firstname.lastname@example.org with any questions.
Frequently asked questions
Where can I get advice on business contingency planning?
Business Gateway has created a support page that lists free business resources including information on business contingency planning.
I am a Falkirk town centre business who do I go to for help?
As well accessing advice from Business Gateway Falkirk on 01324 590960 or via email@example.com you should contact Falkirk Delivers.
Falkirk Delivers have now set up a Facebook group for Falkirk Town centre businesses.
What support is there for tourism businesses?
VisitScotland has created a dedicated section on its website offering useful information and advice for businesses in the Tourism sector. VisitScotland have stated that it will provide all 4500 businesses in its quality assurance scheme with a free year for the 2020 season and they will retain their star rating as a result.
For more information email:
The Scottish Tourism Alliance has a dedicated section on its website detailing support and job opportunities for those in the tourism sector.
They also produce a daily update for the industry that you can sign up to.
What are the latest changes to the Coronavirus Job Retention Scheme (CJRS)?
This scheme has now been extended until the end of September 2021.
- Employers will be expected to pay 10% towards the hours their staff do not work in July, increasing to 20% in August and September.
- Eligible employees will receive 80% of their usual salary for hours not worked, up to a maximum of £2,500 per month.
- Flexible furlough will be allowed.
- There will be NO employer contribution to wages for hours not worked. Employers will only be asked to cover National Insurance and Employer pension contributions for hours not worked. To be reviewed in January.
- The extended CJRS will operate as the previous Scheme did, with businesses being able to claim either shortly before, during or after running payroll. Claims can be made from 8am Wednesday 11 November. Claims made for November must be submitted to HMRC by no-later than 14 December 2020. Claims relating to each subsequent month should be submitted by day 14 of the following month.
- Neither the employer nor the employee needs to have previously claimed or have been claimed for under CJRS to make a claim under the extended CJRS (if other eligibility criteria are met).
- An employer can claim for employees who were employed and on their PAYE payroll on 30 October 2020. The employer must have made a PAYE Real Time Information (RTI) submission to HMRC between 20 March 2020 and 30 October 2020, notifying a payment of earnings for that employee.
- Employees that were employed and on the payroll on 23 September 2020 (the day before the Job Support Scheme announcement) who were made redundant or stopped working afterwards can be re-employed and claimed for. The employer must have made an RTI submission to HMRC from 20 March 2020 to 23 September 2020, notifying a payment of earnings for those employees.
Check if you can claim for your employees' wages through the Coronavirus Job Retention Scheme.
Job Support Scheme
The Job Support Scheme, which was due to start on 01 November 2020, has now been postponed as the Coronavirus Job Retention Scheme is being extended until the end of March 2021.
I am struggling to pay HMRC where do I go for help?
HMRC's 'Time to Pay' self service facility has been extended for a further 12 months. Payments deferred from July 2020, and those due in January 2021, will now not need to be paid until January 2022.
I may have to make staff redundant what support can I get?
Partnership Action for Continuing Employment (PACE)is the government's response to redundancy situations and offers free impartial advice no matter the size of the business nor how many employees are involved.
Skills Development Scotland have produced a really useful guide for anyone facing redundancy which summarises the free,impartial advice and support available to anyone in this situation.
Where can I get help with my non-domestic rates?
Anyone struggling to repay pre-exiting arrears should contact our non-domestic rates team via
Scottish Government relief will be effective from 01 April and will reduce non-domestic rates for everyone. Please note, due to the late notice of these changes, rates bills will be issued later than normal. In addition, any ratepayer paying by Direct Debit over 12 months (April-March) will have no payment deducted in April this year and will pay over 11 instalments reflecting any entitled relief.
I'm struggling to pay my water bills, what support can I get?
The Scottish Government has agreed a £60m package of measures with the water industry, including Scottish Water's agreement to suspend pre-payment charges for licensed providers for 2 months, beginning with the April payment. This means providers - who supply water services to businesses – can be flexible with their own customers. The Central Marketing Agency will also assist the market by suspending all performance standard charges to ensure licensed providers can focus on supporting customers. We'll update this answer when more information becomes available.
What are the latest updates to the Self-Employment Income Support Scheme?
The SEISS Grant Extension provides critical support to the self-employed. The grant will be limited to self-employed individuals who are currently eligible for the SEISS and are actively continuing to trade but are facing reduced demand due to COVID-19.
The 4th SEISS grant will be set at 80% of 3 months' average trading profits, paid out in a single instalment, capped at £7,500. The 4th grant will take into account 2019 to 2020 tax returns and will be open to those who became self-employed in tax year 2019 to 2020. The rest of the eligibility criteria remain unchanged.
Your eligibility for the scheme will now be based on your submitted 2019 to 2020 tax return. This may also affect the amount of the fourth grant which could be higher or lower than previous grants you may have received.
Where can I get help with my lease on my Falkirk Council business premises?
Falkirk Council's commercial tenants who cannot pay their rent because of coronavirus will not be subject to any new legal action in terms of their lease for at least 3 months from 25 March 2020. No business will be forced out of their premises if they miss paying rent during this period. Rental invoices and reminders will still be issued by the Council.
Cases will be considered further once the above support measures have been implemented and it is clearer as to the impact on each business. Any rent deferred as a consequence will be part of these discussions with you. Please contact the property team for any further information.
Is there any support for charities, social enterprises or voluntary organisations?
SCVO have a dedicated Coronavirus Third Sector information hub which provides details around funding, operating guidelines, events plus lots more
I work in the creative industries, what support is available to me?
Creative Scotland has up to date information as to what funding what may be available to provide support to sustain the country's creative community during the COVID-19 outbreak.
Is there any support for businesses operated by 18-30 year olds?
The Princes Trust are on hand to provide support and assistance to anyone in the 18-30 year old category who run their own business or are thinking of setting up on their own
I am a Private Sector Landlord is there any support for me?
A £5 million fund offering interest free loans to landlords whose tenants are having difficulty paying rent has been announced. This loan scheme offers eligible landlords up to 100% of lost rental income for a single property. Further information including an online application can be accessed via the Scottish Government website.
I have to introduce Contact Tracing - how do I go about this?
The Information Commission Office have produced guidance for small business in relation to this as they want to help ensure businesses get this right first time as they adapt to new ways of working.
Forth Valley Chamber of Commerce have launched a Track & Trace app which will allow you to securely check in your customers and collect data in line with official guidelines to support the Scottish Government Test & Protect Programme. There is no charge for this app - it is FREE for Chamber and Non-chamber members.
Would my business be able to apply the new reduction in VAT?
If you're a VAT registered business, check if you can temporarily reduce the rate of VAT (a temporary 5% reduced rate) on supplies relating to hospitality, accommodation, or admission to certain attractions.
The temporary reduced rate has been extended and will apply to supplies that are made until 30 September 2021 and then it will increase to 12.5% until 30 April 2022.