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The HR Helpdesk team are the first point of contact for HR queries. We are a small team and there are currently 4 part time employees in the team working different days, Monday - Friday. 

The team deal with enquiries on all types of HR issues including terms and conditions, policies and procedures, family leave, flexible and voluntary benefits, flexible retirement and voluntary severance. All employees are able to contact the helpdesk and can do so on 01324 506222 or by email at hrhelpdesk@falkirk.gov.uk 

We receive a high volume of emails and calls every day so sometimes it might take us a bit longer to get back to you.  We’ve been working on our website to make it easier for you to find information when you need it, some of the most used pages can be found below: 

Employee Benefits 

Policies 

Terms and Conditions 

Need to resolve an issue? 

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