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The system for advertising and bidding on Council housing properties is changing.

Falkirk Council has introduced a new housing management system, which will improve how we advertise properties for rent. 

Homespot housing allocations will be moved to a new system, Housing Online, over the next few weeks.

There will be system downtime between 29 March and 19 April 2023, and no properties will be advertised during this time.

What you need to do

All Council tenants need to sign up for the new Housing Online system through MyFalkirk.

If you don’t already have a MyFalkirk account, you can find information about how to sign up on our website.

Housing Online lets you view your rent account and update your personal details. In the future, repairs information and Housing Options will also be added. 

If you are a joint tenant, then you need to contact us to set up your account. Please contact ihms.helpline@falkirk.gov.uk with your tenancy details and payment reference, and we will help.

To allow time for everyone to sign up to the new system, no properties will be advertised on Homespot from 29 March. Properties will start to be advertised again through our new system on 19 April 2023.

Current applications

If you have a current application for re-housing, details of this, including your banding and date of application, will already be held on the new system. Once you have signed up, you will be able to bid on properties.

You may wish to review your application details held on Housing Online. Not all your details from your most recent application will be held there from the start. 

Telephone bids

If you don’t have access to the internet, you will still be able to place bids by telephone: 01324 506070

We can also give advice on how to sign up to the system if you have online access.