Due to the increasingly challenging nature of economic climates and development in technology there is a need to anticipate your future workforce requirements. This is done through workforce planning.

This course will help you understand what workforce planning is, identify factors impacting on the future delivery of your service, and identify future skills gaps. This will help you to become as flexible and responsive as possible in a challenging economic environment.

The course is free and available at any time through our eLearning platform, OLLE.