Conflict within a team can have a big impact on the relationships within the team, how employees feel about their work and the overall performance on the team. It is therefore important to understand how conflicts within your team may arise and how they might be prevented or resolved.

This course will help you understand how conflict can arise, understand why some managers are successful at managing conflict, and understand several strategies that can be used to manage conflict.

The course is free and available at any time through our eLearning platform, OLLE.