This privacy notice applies to anyone who is using the Falkirk Council Skill on the Amazon Alexa platform.
This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.
Identity and contact details of the controller and the data protection officer
Falkirk Council is the data controller. You can contact the data protection officer at:
Frequently asked questions
Why do we collect this information?
The information is being collected for the following purpose:
- To allow access to local information such as the next date of a recycling collection.
The legal basis each purpose is set out below:
| Legal basis |
Purpose |
| Consent |
|
| Performance of a contract |
|
| Legal obligation |
|
| Vital interests |
|
| Task carried out in the public interest |
1 |
| Legitimate interests |
|
What information do we collect about you?
We collect:
Where do you collect information about me from?
We collect the address information of your Alexa device from Amazon web services. You must grant consent permission for Falkirk Council in the Amazon Alexa app before we can access this information.
How long do we keep hold of your information?
We keep your information for 6 months to measure the performance and usage of the Falkirk Council Alexa Skill.
Who might we share your information with?
In some cases we might share your information with external organisations, such as data processors who provide us with IT software.
Do you use any automated processes to make decisions about me?
No.
Will we send your information outwith the UK?
No.
Do I have to provide my personal data to you?
You do not have to provide information to us, but the Alexa Skill will not function without your address information.
What are my rights in relation to the information held about me?
You have the following rights:
- To see any information held about you by making a subject access request.
- To withdraw consent at any time, where the legal basis for processing is consent.
- To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
- To request rectification or erasure of your information, where data protection legislation allows this.
Do I have a right to complain about the way information has been used?
If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:
This notice was last updated in February 2023.