Alexa

This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.

This privacy notice applies to anyone who is using the Falkirk Council Skill on the Amazon Alexa platform.

Identity and contact details of the controller and the data protection officer↑

Frequently asked questions↑

Why do we collect this information?

The information is being collected for the following purpose:

  1. To allow access to local information such as the next date of a recycling collection.

The legal basis each purpose is set out below:

Legal basis Purpose
Consent  
Performance of a contract  
Legal obligation  
Vital interests  
Task carried out in the public interest 1
Legitimate interests  

What information do we collect about you?

We collect:

  • Your address

Where do you collect information about me from?

We collect the address information of your Alexa device from Amazon web services. You must grant consent permission for Falkirk Council in the Amazon Alexa app before we can access this information.

How long do we keep hold of your information?

We keep your information for 6 months to measure the performance and usage of the Falkirk Council Alexa Skill.

Who might we share your information with?

In some cases we might share your information with external organisations, such as data processors who provide us with IT software.

Do you use any automated processes to make decisions about me?

No.

Will we send your information outwith the UK?

No.

Do I have to provide my personal data to you?

You do not have to provide information to us, but the Alexa Skill will not function without your address information.

What are my rights in relation to the information held about me?

You have the following rights:

  • To see any information held about you by making a subject access request.
  • To withdraw consent at any time, where the legal basis for processing is consent.
  • To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
  • To request rectification or erasure of your information, where data protection legislation allows this.

Do I have a right to complain about the way information has been used?