Guidance for managers

Occupational Health

Where employees are absent from work and an occupational health referral is considered appropriate, you can make a referral using the occupational health online portal. As occupational health services are provided by an external provider, employees should be aware of the privacy notice relating to this.

OH Online

OH Online is a new online portal to allow authorised users to make/manage Occupational Health and Physio referrals and initiate Pre-Employment Health Checks for potential new employees.

Access OH Online

If you have been registered as a user, you will have been notified by email of your username and temporary PIN to access the system. You can reset your password/pin by accessing the OH Online login page and selecting "I have forgotten my password/pin".

There are user guides available for the OH portal to help address any queries you may have on the system. These include:

  • How to make a good referral
  • How to create a Performance and Attendance Management Referral
  • How to create Health Surveillance referral
  • Tracking a referral and obtaining a report
  • How to view and accept Manager Escalation Tasks
  • How to access and give Manager Feedback post final report

These can be accessed internally on the OH User Guides webpage.

Managing your myOHportal account

If you have been registered as a user, you will have been notified by email of your username and temporary PIN to access the system. You can reset your password/pin by accessing the OH Online login page and selecting "I have forgotten my password/pin".

New users

If you need to be set up as a user, please complete the form below. This will generate an automatic email to Corporate Business Support who will create an account or advise of any issues within 48 hours.

New user request

There are 3 levels of access available:

  • Manager – can log on to portal and create referrals and review reports from referrals
  • Case Co-ordinators – given access to set business units to enable them to access their service and support managers
  • User Administrators – people who can create accounts for other people on the system

If you have any queries, please contact Corporate Support at corporate.support@falkirk.gov.uk.