This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.
Identity and contact details of the controller and the data protection officer
Falkirk Council is the data controller. You can contact the data protection officer at:
Frequently asked questions
Why do we collect this information? (purpose and legal basis of the processing)
The information is being collected for the following purpose:
- To deal with applications for residential and business parking permits.
The legal basis for each purpose is set out below:
|Performance of a contract
|Task carried out in the public interest
Residential and Business Parking Permits are provided to those persons who apply and meet the necessary criteria identified by the Council.
What information do we collect about you? (categories of personal data)
We collect the following information: applicant's contact details including name, postal address and phone numbers. We also collect a copy of your vehicle registration document (V5C) and a form of proof of residence at your postal address. We collect payment details to allow processing of payment for the service provided. We also keep copies of your communications with us and our responses.
Where do we collect information from?
We collect information from you through the submission of a completed paper based Parking Permit Application Form. The data provided is entered into a securely held database stored on an access controlled server.
Who might we share your information with?(recipients of personal data)
Your data will only be accessible by those employees inputting your data or those taking decisions on your application to provide the service.
The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.
Will we send your information outwith the UK? (transfers to other countries)
We do not transfer your information outwith the UK.
How long do we keep hold of your information?
We keep your information as long as required by law or by our business requirements. We have a Business Classification Scheme in place which sets out the types of records we hold, and how long we hold them - you can access the relevant part of the scheme below.
- Transport and Infrastructure
What are my rights in relation to the information held about me?
You have the following rights:
- To see any information held about you by making a subject access request.
- To withdraw consent at any time, where the legal basis for processing is consent.
- To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
- To request rectification or erasure of your information, where data protection legislation allows this.
Do I have a right to complain about the way information has been used?
If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:
or if you prefer to use a national rate number:
Do I have to provide my personal data to you?
You do not have to provide information to us, but we may then not be able to provide you with a service.
Do you use any automated processes to make decisions about me?
We do not use automated decision making processes.
This notice was last updated in May 2018.