You may get help to pay your council tax (but not your water and waste water charges)
depending on your household income and circumstances.
- Council Tax Reduction is help towards the council tax bill for your home.
- Second Adult Reduction is help if you have someone else living with you, not a partner, who is responsible for paying council tax and is based on their income and circumstances.
- Enhanced Council Tax Reduction, from 01 April 2017 you can apply for protection from the increased charge if your property is in a band E to H. You may qualify if you have less than £16,000 in savings/capital and your average weekly net income is less than £321, if you are a single person with no children, or £479 for other households.
If you claim Council Tax Reduction and Second Adult Reduction, we will pay the higher
of the two available reductions.
You can also receive help to pay rent by applying for Housing Benefit. If you are not already getting help and want to
apply, please complete the following benefit application form:
Any reduction you get will be shown on your council tax bill. A reduction in your
bill will normally start from the Monday following the date you contacted us to
apply, or the Monday following the date we received your application, whichever
In most cases we are unable to backdate reductions, so the sooner you contact us
the sooner you can get help to pay your council tax.
You must tell us immediately if there is a change in your circumstances.
When you apply, you will need to give us:
- Proof of your identity from an original document.
- Details of all the people living with you.
- Details of all income, savings and state benefits you, your partner (if you have one) and any non dependants living with you get.
If you have over £16,000 in savings, you will not be entitled to help unless you
receive the guaranteed part of Pension Credit.
If you are under pension age, we ignore the first £6,000 of your savings. For every
£250 you have over that amount, we count £1 per week as income.
If you are of pension age, we ignore the first £10,000 of your savings. For every
£500 you have over that amount, we count £1 per week as income.
Change in circumstances - Housing Benefit & Council Tax Reduction claimants only
If you receive Housing Benefit (HB) or Council Tax Reduction (CTR) and there has been a change to your circumstances, please complete a change in circumstances form:
Frequently asked questions
- How do you calculate my Council Tax Reduction?
- How do I report someone claiming financial help they are not entitled to?
How do you calculate my Council Tax Reduction?
The regulations are different depending on your age. There are 3 calculation booklets, one for working age claimants (PDF, 216KB), one for pension age claimants (PDF, 230KB) and one for Non-Dependants and Second Adult Rebate (PDF, 360KB). They include information on:
- Maximum weekly eligible Council Tax
- Local Housing Allowance (for private sector tenants)
- Second Adult Reduction
- Non-dependant deductions
- Total allowances and premiums (applicable amount)
- Income - earned and unearned including disregarded income
- Capital - savings, investments, property
- The final calculation
- How to request a review of our decision
- How to tell us about a change in circumstances
If you would like any more information, please email firstname.lastname@example.org or call 01324 506999.
How do I report someone claiming financial help they are not entitled to?
If you know someone is getting financial help they are not entitled to, for example housing benefit, council tax reduction etc, use our Fraud page to report it.