There are more than 2,500 people with dementia living locally in the Falkirk area, and we can expect this number to rise as our older population increases and there becomes greater public awareness of the condition.
Falkirk's Dollar Park Dementia Service supports people in the local area living with dementia, and their carers, to live independent lives.
If you are concerned about dementia, or would like advice or access to support, there are a range of places and options to turn to.
To receive support from the Dollar Park Dementia Service, you need to receive an assessment and referral from Social Work services.
You can request an assessment and discuss your needs with Adult Social Work Services:
Any queries for our service please email:
Support and services available in the Falkirk area include:
Day Group Support
Day Group Support is available to anyone who has a diagnosis of dementia and has been assessed by someone from Social Work. The assessment should show the benefits a small group setting would have for the person.
The service requires a referral from Social Work.
When we receive a referral a trained and experienced Senior Project Worker or Social Care Officer will make contact with yourself or family/friends. A visit will be arranged to discuss how best we can meet your agreed outcomes and to also discuss the service and benefits of attending.
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The Group Day Support Service provides the opportunity for people to meet in a small group, with others, who are having similar experiences. The idea is that people are receiving support within a homely environment and are being kept connected to their community.
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The Group Day Support Service is hosted by a Support Worker within Dollar Park or Dundas Resource Centre.
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The day is from 10am – 3pm. If transport is required this should be discussed at assessment with Social Work.
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Once it is agreed that the Group Day Support will suit your needs then we can arrange introductions. This will be at your own pace.
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During your time at the Group Day Support you will have morning coffee and lunch. Activities can be in house or out in the community. You will have the opportunity to voice your opinion and be involved in the planning of the days you attend.
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Senior Project Worker or Social Care Officer for Day Group Support will liaise with Social Work, Home Care and other Professionals as required.
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Senior Project Worker and Social Care Officer will maintain contact and support family members.
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If required we can also offer support for GP/hospital appointments and additional support at times of family sickness or holidays.
You can find out more about the service, and read testimonials of people accessing this support, at Dollar Park Dementia Service - Day Group Support.
One to One Service
The One-to-One service is available to anyone who has a diagnosis of dementia and a referral from Social Work. The service aims to support you with everyday tasks, maintain relationships and friendships. We aim to work with you in supporting you to do what you want, either at home or in the community.
When we receive a referral one of our experienced and trained Senior Project Workers or Social Care Officers will visit you and arrange the introduction of support and discuss how best we achieve what you want to do. You will be allocated a support worker who can visit you on a weekly basis, depending on your needs and wishes. The support is very individualised and depends on what you want/need from the service.
The types of things that the service can support with include:
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Support you to remain involved in the community where you live, such as going shopping, out for coffee, going to visit a friend etc. The possibilities are endless! We are often told that we go the extra mile and we are very proud of this!
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Support you to pursue your hobbies and interests or/and try new ones
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We can support with shopping, preparing meals, having a bath, light housework etc
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Spending time with you in your home to enable your carer to take on other tasks.
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Offering emotional support to you and your carer. Sometimes a problem shared over a cuppa is a problem halved.
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We can also work together in supporting you and your carer in understanding dementia and to work together to find ways of coping.
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We can sign post you and your carer for additional or alternative support.
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We have links with a range of professionals to ensure a whole person approach to meeting your needs and outcomes eg CPN, Social Worker, Physio, Voluntary Organisations and others.
Some people who receive One to One service also attend our Dollar Park Dementia Service - Groups (self-referral). These groups offer an opportunity to meet others and build friendships. We also have Groups which you could come along to with a friend for a chat and a cuppa in a relaxed environment.
Groups (self-referral)
Our evening and weekend service and Chill n Chat Group will not require a referral from Social Work. We only require a confirmation of your diagnosis. You will find further information regarding days and times on the referral form which you can find below.
The group offers people with a diagnosis to come along and meet with others, we believe maintaining social skills and wellbeing are important to you.
We promote the group to be led by yourself, sharing stories, hobbies, interests, catching up with old friends or meeting with new friends, we often find our friends are a good support for each other.
We can support you to link in with other community led groups which may be of an interest to you and if you wish to access other services or information you feel would help or be beneficial for you, we can support through the process.
We can offer support for you with Wellbeing and Keeping well, linking you to other services, maintaining the support that is right for at the right time.
Advice and information
If you, or someone you know, has recently been diagnosed with dementia and you would like to know more about the condition, you can visit the Alzheimer Scotland website for information and support.
Alzheimer Scotland also operate a 24-hour freephone Dementia Helpline. Staffed by trained volunteers, the helpline can help you learn more about:
- Understanding the illness
- How to get help locally
- Maintaining independence
- Financial and legal matters
- Rights and entitlements
- Coping with behaviour
- Community care
- Long-stay care
- Anything else to do with dementia
Herbert protocol
You may also wish to take part in the Herbert Protocol scheme, a national programme which encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Families of a person with the condition are asked to download the Herbert Protocol form and provide information such as places of importance to them, often visited places, health issues and places they have been found in the past if reported missing.
Following its introduction in Scotland, the Hebert Protocol has been used many times to trace missing people with dementia and return them home. It is another example of how emergency and care services are working together to keep those with dementia safe.
Complaints and comments
The Dollar Park Dementia Service is part of Falkirk Health and Social Care Partnership, which is committed to valuing complaints and feedback from staff, people who use our services, and the wider public.
To learn more about making a complaint and how your feedback is handled, please visit Falkirk Health and Social Care Partnership complaints.
Contact us
You can find out more about local dementia support in Falkirk on Dollar Park Dementia Service - Dementia Support in Falkirk, or by contacting us on any of the methods below:
Opening hours: Monday to Friday 9am - 5pm