The council are responsible for repairs to communal areas in blocks that the council fully owns, for example:
- entrance doors
- communal lights
- door entry systems
If damage is caused by tenants or visitors in their household we may ask you to
pay for this.
If your property is in a High Rise factored block, you can report a Communal Repair by emailing or calling us (see below). Some repairs will be included in you annual fee, some may require us to consult with the other owners on how best to progress the required repairs. Please see the Written Statement of Service for more information.
- Specimen Written Statement of Service (2021-2022)
If your property is in a block where the council owns the majority of properties then we will consult with the other owners on how best to progress the required repairs.
If your property is in a block where the council owns the minority of properties, then you should discuss with the other owners how best to progress the required repair. Your local Advice and Support Hub will be able to assist you with this.
If your property is in block where all the properties are privately owned then the council will not be responsible for completing repairs. Everyone in the block is responsible for repairs to common parts and a majority vote by all owners is required to decide whether work goes ahead. However even if the minority owners do not give consent for the work they would be liable to pay for the work and this can be enforced through the courts.
If you are a private owner you can get free and impartial advice to help understand legal obligations, establish good maintenance arrangements and carryout repairs in privately owned blocks from the Scottish Government website Under One Roof.
How to request a common repair
You can report problems and damage to a Council home or communal area via My Falkirk by clicking on the button below:
Other ways to request a common repair