During 2023/24 the Private Sector Team issued a Tenant Engagement Survey to 6,488 private sector tenants.
The purpose of the survey was to:
- Raise awareness of the Private Sector Team
- Provide information on Property Conditions and ensure the relevant safety checks have been carried out
- Provide Renting Rights information
- Engage with private tenants to better understand the private rented sector
This was the first time we have issued this survey to all private sector tenants across Falkirk. 254 survey responses were received, which represents a response rate of 4%.
Property conditions – survey findings
We asked tenants to rate the condition of their Private Let, as part of the survey.
The table below shows the received findings.
| |
Tenant Engagement
Survey 2023 |
| Very good |
45% |
| Good |
36% |
| Fair |
11% |
| Poor |
6% |
| No answer |
3% |
| Responses received |
254 |
(please note: percentages don't add up to 100 due to rounding)
Overall, 81% rated the condition of their property as very good or good.
Property conditions – action taken
Feedback received from the survey also highlighted 39 separate health and safety issues. As a result, the Private Sector Team have created 8 Action Plans to address these issues directly with landlords. 2 of these properties were found to be Below Tolerable Standard.
Properties let in Scotland must meet the Repairing Standard. Information on the Repairing Standard, a range of information about renting in the private sector and available assistance, can be accessed on our Renting privately: what you should know webpage.
Staying Informed
As part of this survey, we have developed a Private Tenant Engagement database so we can send information to tenants about the future private rented sector changes/ developments which may impact you. This will include our planned biennial survey, feedback on a private tenant’s newsletter as well as a possible future forum.
If you would like to be added to the database and contacted about changes and developments, please email privatesector.housing@falkirk.gov.uk. Please tell us your name, postal address, email address and phone number.
Next Steps...
Following the success of this survey, we plan to merge the Tenant Engagement Survey with our planned biennial Private Sector Tenant Survey, which is due to be issued 2025/26.